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WELCOME TO FAMILY.

We find value

Family has curated a suite of software products that deliver value to businesses through cost savings or revenue generation. 

We have implemented hundreds of projects for our clients, consistently delivering provable value from the point of deployment. 

We are currently focused on the following areas:

Marketing Efficiency

improving digital media performance

A recent project helped a global brand understand how to reach Gen Z across Europe more effectively.

CSAT

understanding NPS scores

One of our partners helped increase a major airline’s NPS from 7 to 9.

Retail Analytics

why do some stores convert better than others?

Our partner drove an uplift of 1.5% in revenue across all UK stores for a retailer resulting in £ms of additional revenue.

Risk Mitigation

saving time and money with regulators

Our partner created annual savings for a leading transport provider of EUR2.5m.

Accounts Payable

preventing incorrect payments

Our partner protects £billions annually in the UK, approximately 15% of the UK’s GDP.

    Building Strong Partnerships

    We take time to research and understand our partners and their technology to ensure that we can maximise their potential. We build relationships with the founders and leadership teams to understand their offering and how they can create value.

    Unlock Innovation without Operational Overhead

    By accessing Family, businesses can explore and enhance their technology capabilities without expensive hires or operational investments. Staying ahead of the curve with new methodologies and approaches.

    Handpicked Partners

    We spend time finding and filtering our partners and only bring you the best of the best

    Empowered

    We support our partners across several areas to ensure that when we meet they are geared to your needs and environment

    Lean

    We create value without the large costs or financial relationship commitments required with traditional Management Consultancies

    It’s a family thing

    All of our partners are complementary to one another so there are no repeated skills, technologies or outputs

    What clients say

    “Andy’s ability to understand a client’s challenges and opportunities coupled with his knowledge of the tech sector has been invaluable to my team. He always invests time and energy in building new relationships across various departments, he’s a pleasure to work with and has delivered a huge amount of value to us over the last five years. “
    Lucy Thomas – CFO, Channel 4
    The brief was to develop a bespoke piece of research exploring millennials’ attitudes to responsible investment. The research uncovered an annual £1.2bn opportunity in the UK DC market. Not only did the research unearth a range of important insights it was delivered in an engaging format – challenging the norms of our category.
    David Whitehair – Director, Institutional DC at Janus Henderson Investors I Chair at NextGen – Pensions
    “Our work together is as wide as disproving a brand’s own consumer insight based on semantic analysis, generating real time audience insight for an FMCG brand in Africa to an exhaustive TOV comparison for the financial services market. “
    Hannah Slater – Head Of Client Services at BFBS
    “Andy’s approach to helping clients use new technologies which lead to fresh insight offers real value. I would highly recommend working with Andy and using the Family approach to achieve better insight. “
    Jennifer Ockwell – Head of Institutional, Octopus Investments

      Companies who work with Family

      About the Founder

      Andy worked in advertising, data and technology for over 17 years; as an owner of a start-up agency in the dotcom boom, as Client Services Director at the world’s largest independent digital/tech shop and then managed significant pieces of global business for a data agency within a large advertising group. Throughout this time he led a range of disciplines within companies and built long-lasting client relationships with some of the world’s biggest brands.

      In 2017 he launched Family to connect data and tech companies with brands.

      Why he can help brands

      Having worked with some of the world’s biggest brands and organisations, Andy understands the type of tools and technologies that appeal to large companies. He understands the process and approach to take when introducing new technologies and ways to access first and third-party data. He also supports Family’s partners, helping them manage and nurture new relationships in the right way – for both the partner and the brand.

      Becoming a part of Family

      Brands

      The best way to show what Family can do and the results we can achieve is to have a chat about your current challenges. We can share specific case studies and applications of the Family approach. From providing fresh insight into your segments to helping a brand’s call centres understand how to improve their conversations to supporting a travel company triple their online conversions.

      If you would like to learn more about Family, the work we’ve done, and how we work we would love to chat further.

      All fields required.

      Tech Companies

      If you would like to become part of Family we’d love to hear from you.  Please send us a note telling us a bit about yourself…

      All fields required.

      Brands

      The best way to show what Family can do and the results we can achieve is to have a chat about your current challenges. We can share a broad range of case studies and applications of the Family approach. From providing fresh insight into Gen Z to helping a brand’s call centres understand how to improve their conversations to supporting a travel company triple their online conversions.

      If you would like to learn more about Family, the work we’ve done, and how we work we would love to chat further.

      All fields required.

      Tech Companies

      If you would like to become part of Family we’d love to hear from you.  Please send us a note telling us a bit about yourself…

      All fields required.